Terms of service

These Terms of Service govern your access to and use of our website, omnikarts.in , and any products or services offered through it.

By visiting our website, browsing our products, or placing an order, you agree to these Terms of Service and our applicable policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these terms, please do not use our website.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are purchasing on behalf of another person or business, you confirm that you are authorized to do so.

3. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, images, prices, and specifications.

However:

• Product colours may vary slightly due to screen settings.

• Product images may differ slightly from the actual product.

• Product availability may change without prior notice.

• We reserve the right to correct genuine errors in product descriptions or listings, subject to applicable law.

We will not use these provisions to avoid our legal obligations regarding defective, misdescribed, or incorrectly supplied products.

4. Prices and Payments

All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.

Prices, discounts, delivery charges, and applicable taxes will be displayed or communicated before checkout, as applicable.

We accept the payment methods shown on our website. Payments may be processed through authorized third-party payment providers.

An order may be subject to verification before processing. We will contact you if a payment or order requires clarification.

5. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products.

An order confirmation email or message acknowledges receipt of your order and does not necessarily mean that the order has been finally accepted or dispatched.

We reserve the right to cancel or decline an order where legally justified, including cases involving suspected fraud, payment issues, stock unavailability, or genuine pricing errors. If payment has already been received for an order that we cancel, any refund due will be processed in accordance with applicable law and our Refund Policy.

6. Shipping and Delivery

Delivery estimates are provided for guidance and may be affected by factors such as courier operations, weather, service disruptions, and the delivery location.

Customers must provide accurate shipping details and contact information.

Our Shipping & Delivery Policy explains the applicable delivery charges, estimated timelines, and order-tracking procedures.

7. Returns, Refunds and Cancellations

Returns, exchanges, refunds, and cancellations are governed by our published Return & Refund Policy and Cancellation Policy.

Please review those policies before placing an order.

Nothing in these Terms limits any consumer rights or remedies available under applicable Indian law.

8. Promotions and Discounts

Promotional offers, coupon codes, and discounts may be subject to specific conditions, validity periods, and product exclusions.

Unless expressly stated otherwise, promotional offers cannot be combined. We reserve the right to correct genuine promotional errors and withdraw or modify offers prospectively, subject to applicable law and any rights already accrued to customers.

9. User Conduct

When using our website, you agree not to:

• Use the website for unlawful or fraudulent activities.

• Submit false, misleading, or unauthorized information.

• Attempt to interfere with website security or functionality.

• Introduce malicious software or harmful code.

• Copy, reproduce, or misuse website content without authorization.

• Violate the rights of other customers, our business, or third parties.

We may take appropriate action against misuse of our website in accordance with applicable law.

10. Intellectual Property

Unless otherwise stated, the content on our website, including logos, text, graphics, product photographs, designs, and website materials, is owned by or licensed to [Your Store Name].

You may not reproduce, distribute, modify, or commercially use this content without prior written permission, except where permitted by applicable law.

11. Third-Party Services and Links

Our website may include links to third-party websites or use external services for payment processing, shipping, analytics, and other functions.

We do not control all third-party websites and are not responsible for their independent content or practices. Your use of those services may be subject to their own terms and privacy policies.

This section does not exclude any responsibility that cannot legally be excluded.

12. Limitation of Liability

To the extent permitted by applicable law, we will not be responsible for indirect or consequential losses arising from the use of our website where such exclusion is legally permitted.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited under applicable law. These Terms do not restrict statutory consumer rights.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy to understand our data-handling practices.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Updated terms will be published on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law.

15. Governing Law and Disputes

These Terms are governed by the laws of India, subject to applicable consumer protection laws and the jurisdiction of competent courts and authorities.

Nothing in these Terms prevents a customer from exercising any legal right to seek relief through an appropriate consumer forum, court, or other competent authority.